The specific platform or service you are referring to determines the eFiling contact number. eFiling services are provided by numerous government tax departments, courts, and financial organizations, each of which has its own customer service number.
SARS Contact Centre: Your Primary Point of Assistance
For general inquiries or assistance related to eFiling, the SARS Contact Centre is your go-to resource. Here’s how you can reach them:
- Telephone: 0800 00 7277SARS eFiling+4Log in or sign up to view+4South African Revenue Service+4
- Operating Hours: Monday, Tuesday, Thursday, and Friday from 8:00 AM to 4:00 PM; Wednesday from 9:00 AM to 4:00 PM. The Contact Centre is closed on weekends and public holidays. South African Revenue Service
For International Callers:
- Telephone: +27 11 602 2093South African Revenue Service
- Note: International time differences will apply, so please consider this when making your call. South African Revenue Service
Help-You-eFile: Real-Time Online Assistance
SARS offers the Help-You-eFile service, providing real-time assistance while you navigate the eFiling platform. To access this service:
- Log in to your SARS eFiling account.South African Revenue Service+4dialanaccountant.co.za+4TaxTim+4
- Navigate to the section where you require assistance.
- Initiate the Help-You-eFile session to connect with a SARS consultant who can guide you through the process.SARS eFiling+1TaxTim+1
Important: Ensure that SARS is not listed as a blocked number on your device to receive callbacks. If you miss a call, you will need to re-request assistance. SARS eFiling
Updating Your Contact Details on eFiling
Keeping your contact information current ensures seamless communication with SARS. To update your details:
- Visit www.sarsefiling.co.za.SARS eFiling+2TaxTim+2dialanaccountant.co.za+2
- Log into your eFiling profile.TaxTim+1SARS eFiling+1
- Click on “Home,” then select “User” and choose “Maintain SARS Registered Details.”TaxTim
- Agree to the terms and proceed to update your information as required.TaxTim
Note: Changes may take up to 21 business days to reflect, as they undergo a review process by SARS. TaxTim
Booking an Appointment with SARS
If you prefer face-to-face assistance or need to visit a SARS branch, scheduling an appointment is necessary. You can book an appointment by:
- Phone: Call the SARS Contact Centre at 0800 00 7277 and select option 0 (zero).South African Government+4TaxTim+4South African Revenue Service+4
- SMS: Send an SMS to 47277 (iSARS) with the following format: “Booking (Space) ID number/Passport number/Asylum Seeker number.”TaxTim
- Online: Use the SARS eBooking system available on their official website.SARS eFiling+3dialanaccountant.co.za+3TaxTim+3
Ensure you have all necessary documentation when attending your appointment to facilitate efficient service. TaxTim
Staying Informed: SARS Social Media Channels
For updates, announcements, and additional resources, consider following SARS on their official social media platforms:
- Facebook: https://www.facebook.com/sarstax/
- Twitter: