How can I check my filing status online?

Maintaining compliance with the South African Revenue Service (SARS) in South Africa requires making sure your tax returns are accurate and up to date. You can save time and feel more at ease if you know how to check your filing status online, regardless of whether you’re a business owner or an individual taxpayer.

1. Create a SARS eFiling Account

If you don’t already have one, the first step is to create a SARS eFiling account. SARS eFiling is an online platform that allows taxpayers to submit their tax returns, make payments, and check their tax status. Here’s how to set it up:

  • Visit the SARS eFiling website: www.sarsefiling.co.za.
  • Click on the “Register” button.
  • Fill out the registration form with your personal information, including your tax number and identification details.
  • Follow the prompts to complete the registration and choose your login credentials.

Once your account is created and activated, you will be able to access all your tax-related information securely.

2. Log Into Your eFiling Account

Once your account is set up, log into your SARS eFiling account:

  • Go to www.sarsefiling.co.za.
  • Enter your username and password.
  • Click on the “Login” button.

If you’re logging in for the first time, you might need to go through a security verification process, which includes answering security questions or providing additional details.

3. Navigate to the “Returns” Section

After logging in, you’ll be directed to your eFiling dashboard. To check your filing status, you need to navigate to the “Returns” section. Follow these steps:

  • From the dashboard, click on the “Returns” tab.
  • A dropdown menu will appear showing all the different tax returns you can file.
  • You will be able to see a list of your past returns, whether they have been filed, or if they’re still outstanding.

This section shows the status of all your tax returns, including assessments, outstanding returns, and those that have been processed.

4. Check the Status of Your Latest Tax Return

Under the “Returns” section, you’ll also be able to see your most recent tax returns. You can check the following:

  • Filed Status: Indicates if your return has been successfully filed and accepted by SARS.
  • Outstanding Returns: If you have any outstanding tax returns, they will be listed here. You can see which periods are missing or need to be filed.
  • Assessment Results: You can view your tax assessment to see if SARS has processed your return and if any refunds are due.
  • Audit Status: In some cases, your return might be selected for an audit, and you can track the progress.

5. Check for Notifications or Alerts

SARS may send you notifications or alerts related to your filing status. These alerts can include reminders to file returns, requests for additional documentation, or information about audits. To access these notifications:

  • From your eFiling dashboard, check for any “Notifications” tab.
  • Review any messages or alerts provided by SARS related to your filings.

It’s crucial to regularly check these updates to avoid penalties for non-compliance or delays in processing.

6. Request Assistance from SARS

If you’re unable to find your filing status or have questions about your return, SARS provides support services through the eFiling platform:

  • Contact SARS via the eFiling Help Section: Use the “Help” section on your eFiling dashboard for guidance on troubleshooting common issues.
  • Request Assistance via SARS Call Center: If your issue is complex or requires more in-depth support, you can contact SARS directly at their helpline: 0800 00 7277 (toll-free from South Africa).
  • Visit a SARS Branch: If you’re unable to resolve your issue online or through the call center, you can make an appointment to visit a SARS branch office.

7. Using the SARS MobiApp

For convenience, you can also use the SARS MobiApp to check your filing status on your mobile device. The MobiApp provides a streamlined experience for checking the status of your tax return, filing returns, and making payments, all on the go.

To use the MobiApp:

  • Download it from the Google Play Store or Apple App Store.
  • Log in with your SARS eFiling credentials.
  • Navigate to the “Returns” section to check your filing status.

8. Track Your Refund Status

If you are expecting a tax refund, checking your filing status will also show you if your refund has been processed or if any issues need to be resolved. Refund statuses can be checked under the “Returns” or “Assessments” tab, and you will receive an update if any further action is required.

9. Understanding Filing Deadlines and Compliance

To ensure your filing status remains accurate and up to date, always be mindful of tax deadlines. SARS issues annual filing deadlines, and filing late can result in penalties or interest charges. Stay on top of your filings by marking deadlines in your calendar or setting up reminders through the SARS eFiling platform.