In order to ensure that every eating experience lives up to the high standards associated with its brand, KFC South Africa is committed to providing outstanding customer service. KFC provides a variety of ways for consumers to express their opinions, ask for help, or ask questions in order to promote efficient communication.
Customer Service Hotline
For immediate assistance, customers can reach KFC South Africa’s customer service through the following phone numbers:
- Customer Service: +27 86 010 0222KFC+2PissedConsumer+2KFC+2
- General Information: +27 11 790 9000PissedConsumer
These lines are designed to address a range of concerns, from product inquiries to service feedback. It’s advisable to have relevant details on hand to facilitate a swift resolution.KFC+1PissedConsumer+1
Online Contact Form
For non-urgent matters or detailed feedback, KFC South Africa provides an online contact form accessible through their official website. By visiting KFC South Africa’s Contact Page, customers can submit their queries or comments, and the customer care team will respond promptly.PissedConsumerKFC
Social Media Engagement
KFC South Africa maintains an active presence on various social media platforms, offering additional avenues for customer interaction:
- Twitter: The official customer care handle, @KFCCustomerCare, is available to address inquiries and provide assistance.X (formerly Twitter)
- Facebook: Customers can engage with KFC South Africa through their official Facebook page, KFC South Africa, for updates and support.Log in or sign up to view
Engaging with these platforms allows for real-time communication and community support.
WhatsApp Ordering
To enhance customer convenience, KFC South Africa offers a WhatsApp ordering service. By adding the number 063 735 5387 to your contacts and sending a message with the word “hi,” you can follow the prompts to place an order for in-store collection. This service streamlines the ordering process, making it more accessible and efficient. X (formerly Twitter)
Customer Feedback and Reviews
Customer feedback is invaluable to KFC South Africa, as it drives continuous improvement in products and services. Various platforms collect and display customer reviews, providing insights into the dining experience. While many customers enjoy positive experiences, some have expressed concerns regarding service quality and responsiveness. KFC South Africa is committed to addressing these issues and encourages customers to share their experiences to help enhance service delivery.