Convenience is crucial in the fast-paced world of today, and KFC South Africa has embraced this by providing a variety of online ordering alternatives to easily sate your appetites. KFC makes sure that your favorite meals are only a few clicks away, whether you’re at home, the workplace, or on the road.
KFC Delivery Plus: Fresh and Fast to Your Door
In September 2021, KFC South Africa introduced its own in-house delivery service, KFC Delivery Plus. This initiative allows customers to place orders directly through the KFC mobile app or website, ensuring a seamless and efficient experience. By managing its own delivery, KFC aims to provide fresh meals promptly while expanding its reach across the country. Nicholas Duminy, Digital and eCommerce Director at KFC South Africa, highlighted that this service is designed to create an unparalleled food delivery offering, emphasizing convenience and exclusive online specials not available in-store. roihunter.com+3IT News Africa+3Food Business Africa+3
WhatsApp Ordering: Chat Your Way to a Meal
Taking innovation a step further, KFC South Africa launched a WhatsApp-based chat-ordering platform in August 2021. This service enables customers to place orders through a fully automated chat system that leverages natural language processing. Currently available for “click and collect,” KFC plans to integrate delivery and secure payment options into this channel, making it even more convenient for users. This approach not only simplifies the ordering process but also addresses concerns about data usage, as WhatsApp requires minimal data compared to other online platforms. IT News Africa+2ITWeb+2Food Business Africa+2
Ordering Online: A Step-by-Step Guide
For those ready to dive into the world of KFC online ordering in South Africa, here’s a simple guide to get you started:
- Visit the KFC Website or Download the App: Access the official KFC South Africa website or download the KFC app from your device’s app store.
- Select Your Location: Enter your address to find the nearest KFC outlet and to see if delivery is available in your area.
- Browse the Menu: Explore the diverse menu, featuring local favorites and international classics.KFC
- Place Your Order: Add your chosen items to the cart, select your preferred payment method, and confirm your order.
- Enjoy Your Meal: Sit back and relax as your delicious KFC meal is prepared and delivered straight to your doorstep.
Delivery Fees and Considerations
While KFC strives to offer convenient delivery options, it’s important to be aware of associated costs. As of late 2024, KFC South Africa implemented a delivery fee structure that includes a charge of 16.7% of the purchase value plus an additional R5 per order. This means that for a meal costing R100, the delivery fee would be R16.70 + R5, totaling R21.70. Being informed about these fees can help you make cost-effective decisions when ordering online.